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What is lost funds?

Unclaimed money held in bank accounts, investments, life insurance policies, shares, and dividends is categorized as LOST FUNDS when left untouched for a prolonged period.

how does money become unclaimed?

Funds are deemed unclaimed after a period of 7 years or more without any activity. For instance, if there’s been no deposit or withdrawal from a bank account for seven years or longer. It’s important to note that the payment of fees or the receipt of interest does not count as activity.

Why was I contacted regarding Unclaimed Money?

At Eon Refunds we take pride in finding the rightful owner of the lost funds.

As refund consultants, we reach out, assist and work with people with lost money owing to them. We have reached out to you because we believe you may have some lost funds owing to you.

Many times people are unaware about these funds that are laying and waited to be claimed, so often people are surprised that money could be owing to them without their knowledge.

Get in Touch

Have questions or need assistance?

Contact us today.

How the Claim Process Works

STEP 1

We need to verify your identity. We require at least 100 point of ID to verify a claim to lost monies owed to you. We need you to authorise us to get started via the Authority to release form.

STEP 2

We will liaise with different holding authorities to ensure the full release of all monies that belong to you and are outstanding. This process may require further information from you, if and when requested by the holding authorities for release of funds.

STEP 3

The holding authorities verify all the claim documentation and revert back to us if any correction or additional requirements are to be meet, once they release the funds we forward the refunded monies to your account minus our finder fees.

If You Choose not to claim these lost Monies?

If you wish not to claim these money; the funds will stay with; in most cases a non-interest bearing account and remain unclaimed.

Depending on which authority holds the funds, after certain period the money is absorbed by the Government Revenue offices. In other words it is GONE FOREVER!!!.

We have simplified the process and made it completely,

Risk Free to you.

You Authorise us to start your claim process, we start working on it. There is No Fees or Upfront cost to start the claim process.

If required we ask for additional information. We liaise with the different authorities, get your refund processed.

We Believe No Claim No Charge.

Once the refund is approved by the authorities, we minus our fees and send you the refunded money.

Eon Refunds Pty Ltd cannot disclose the source of your funds unless we have your signed authority.
Eon Refunds Pty Ltd fee is payable of all monies recovered, upon recovery of funds.
The processing fees are to be paid from the clients unclaimed money claim. The client understands they will receive the balance deposited electronically to their nominated bank account. The client accepts they are responsible for providing correct information and that incorrect information may cause delays in receiving their unclaimed money.
Once Authority to Release is signed the claimant can not withdraw from our services to process the claim. Should the claimant withdraw from supplying relevant documents requested (within the client ability) to complete the claim, you will still be liable to pay the processing fee. Upon refusal to supply extra documents Eon Refunds Pty Ltd will give 7 days notice to the client, clients file will be closed and payment of our fee will be required.
Should suit be commenced or an attorney employed to enforce payment of the processing fee pursuant of this agreement, the claimant agrees to pay such additional sum as the court may adjudge reasonable as attorney’s fees in said suit.
Eon Refunds Pty Ltd accepts no responsibility for the accuracy, currency or completeness of any information provided via any correspondence and or communications. The accuracy or reliability of information provided is not guaranteed or warranted in any way and Eon Refunds Pty Ltd, its agencies, representatives, subsidiaries and affiliates disclaim liability of any kind whatsoever, including & without limitation, liability for accuracy, quality, performance, or reliability for a particular purpose arising out of the information provided.
These Terms & Conditions can be varied at any time by Eon Refunds Pty Ltd upon the giving of 7 days notice in writing to the Client detailing such changes.
Acceptance of our service is automatic acceptance of all Eon Refunds Pty Ltd terms & conditions.

If you are having any trouble getting hold of the requested identity documentation in your information pack, Claims Department on our Contact page to discuss alternatives.

Frequently Asked Questions

Find answers to common inquiries about our Refund Consulting services.

What is Lost Money?

Lost money is a term used to describe funds that have been unable to be returned to the entity they belong to. It's easy to end up with lost funds, even the best kept records can sometimes miss something.

Have you ever moved house or even opened up a new bank account? Chances are you could have money owing to you.

How long will the process to claim my money take?

It is hard for us to put a time frame on the process as it falls out of our hands at one stage. Because we are dealing with busy government departments, we often have to wait days for a reply. But when we do hear back we are in touch with you as soon as possible to let you know.

We make a point about being prompt with our correspondence.

How much is it going to cost me?

Our service does not involve any upfront fees or payments so you don't have to worry about having to make payments you can't afford.

Our price will vary depending on the amount that needs refunding. But please be aware that you will not have to pay a cent until your money is fully refunded.

We don't get paid unless you do, this minimizes your risk and ensures you aren't hit with fees that you can not afford.

Can I do it myself?

Can and should are two very different words.

Just as you wouldn’t represent yourself in court, you shouldn’t try to claim lost money yourself, unless you have the knowledge to refund it the correct way.

If handled incorrectly, your money can end up in all kinds of trouble. Its better to get it done right.

Where does the Money go?

Once the firm you were dealing with has made a reasonable effort to reunite the entity with their lost funds they are then expected to transfer those funds to the government where it waits until the entity steps forward to redeem it. The Australian Government is currently sitting on almost $10 BILLION worth of lost money!

How do we locate you?

It's our job to track down people with money owing to them. We use a range of methods to get in contact with you; all of which are legal and ethical.

We respect your privacy and only use the details given to us by government entities in attempts to reunite you with your lost money.

We believe people should be given the chance to claim it back.

What If I don't Want to Claim It?

Not everyone wants to claim their lost funds for whatever reason. We offer a service which involves donating your funds to a charity of your choice.

Not only is this a feel good exercise for us, but it is often quite satisfying for our clients, knowing that the funds they didn't want went to a good cause.

Why am I being asked for more information?

Government departments often require more identification once the claim has been submitted.

Please understand that this is normal and that we endeavor to ensure that your claim is processed as swiftly as possible while adhering do government department specifications and requirements.